Sometimes it's more painful than a paper cut…………….

Documentation can sometimes be a thankless and unrewarding task in life for systems administrators and when workloads are heavy or a lot of time is spent fire fighting, can slip in priority.  From network patching and maintenance procedures to change control systems there's always documentation to be written or maintained in an organisation and it's importance in many cases, we believe is underestimated.

Arumba Systems has learnt that good systems documentation is a big part of the puzzle when providing a smooth running operation and greatly reduces time in many areas for an organisation.  Our systems documentation service is designed to take the pain out this task by providing a dedicated resource who is experienced in providing clear, concise, and well formatted documentation to the customer in the four areas below

	System builds
	System procedures
	Infrastructure documentation
	User manuals

System builds

As part of a successful implementation of a solution, system build documentation is a key component in it's hand over to a production environment.  

Our system build documentation provides the core information required by an administrator to rebuild a system from scratch and form the foundations of a disaster recovery procedure.  System build documentation also provides a base level of a system which allows for easier fault investigation in the future and tracking of when upgrade work was performed.

System procedures

To ensure the continued smooth running of a solution in a production environment, system procedures for every day administration and maintenance tasks are critical.  System procedures also contribute to a successful disaster recovery process by allowing staff who are unfamiliar to the systems perform certain functions with minimal experience.

Infrastructure documentation

From a simple patching diagram to rack diagrams and network topologies, infrastructure documentation speeds up every day tasks like machine moves to more complex projects like data centre migrations.  Infrastructure documentation simplifies tasks of this nature by allowing the administrator to see the wood for the trees and cuts down on time spent tracing cables, working out which server is racked where, or what sized link a regional office has.

User manuals

When new systems are released in to production the provision of user documentation and manuals is required.  User manuals provide step by step guides to a variety of common tasks a user would perform like logging on or saving a record that are written in a non-technical form.

For further information on our professional consultancy services pricing please contact us at sales@arumba.co.uk or call +44 (0790)-1986593